Dr. Susan Balter-Reitz is a Professor of Communication at Montana State University Billings. She has served the university as Graduate Director, Director of e-Learning and Interim Vice Provost. Her experience in administration prompted her interest in innovative teaching and course design. Sue’s primary area of research is in free speech, and she most recently published how universities should deal with controversial speakers. Sue can be reached at susan.balterreitz@msubillings.edu.